ERISA stands for the Employee Retirement Income Security Act. That is a federal law governing employee welfare benefit plans. Usually, those plans include life, health, and disability benefits; and, usually, those benefits are funded through insurance.
From a claim/litigation standpoint, insurance companies love ERISA because it limits their financial risks and make them more predictable.
First, ERISA preempts state law. That means no state-law claims, like for bad faith or punitive damages.
Second, ERISA's remedies are generally limited to plan benefits, i.e., the underlying benefits at issue (no future benefits, like future disability payments). There is no emotional distress, loss of consortium, or any sort of consequential damages. This allows an insurance company to easily calculate its risk - past benefits, plus interest and attorneys fees. The insurance company doesn't have to worry about the often unpredictable threat "extra-contractual" damages.
Third, ERISA provides federal jurisdiction, so the insurance company always removes ERISA cases to federal court. Insurance companies feel more comfortable in federal court. One reason is because it's usually easier for their lawyers to get admitted pro hac vice in federal court. I know at least one insurance company that used a single law firm to handle almost all of that company's ERISA cases filed in the Ninth Circuit.
Fourth, ERISA changes the "standard of review." In insurance litigation, normally the plaintiff has to prove coverage (e.g., breach of contract, bad faith, etc.) by a preponderance of the evidence. But under ERISA, the insurance policy (usually a group policy called a "plan"), often grants the insurance company (as the "plan administrator") full discretion to decide benefit claims. That means the plaintiff employee has to show that the "plan administrator" abused its discretion in denying benefits. That's a tough standard to meet. The insurance company's decision doesn't have to be the correct one, but one that is merely reasonable - not "arbitrary and capricious."
Fifth, ERISA doesn't permit discovery. Instead, the litigation is basically treated as an "appeal" from an administrative claims process, so the "record on appeal" is limited to the claim file. A corollary to this is that there is no discovery. You can't, for example, depose the claims handler.
Finally, ERISA precludes a jury. ERISA cases are tried to the judge, usually as a "paper trial" through motion practice and submitting the claim file, i.e., the closed "administrative record."
What can the insured do about all this? Not much. But see Part 2 of this blog for some things that can help.
Brenden J. Griffin is a shareholder at Gabroy, Rollman & Bossé, P.C., and has been litigating disability, life, health and ERISA insurance claims for over 10 years. He can be reached at 520.320.1300.